FAQ's

FAQs2019-01-04T14:37:21+00:00
What is the check-in and check-out time?2019-01-04T14:35:34+00:00

The check-in time is 3 pm and the check-out time is 11 am.

Does the hotel offer any service for the guests in case they have to remain after doing the check-out due to their scheduled trip?2019-01-04T14:35:19+00:00

Certainly, a late check out can be arranged for those guests who require it in advance (48hs). They will be able to enjoy the beach until last moment and at the same time use the facilities of our inn.

Do you provide towels to go to the beach?2019-01-04T14:34:55+00:00

Sure, all our guests can take towels or a beach mat at an additional cost. When reaching the hotel, you will be given a card to ask for a towel or a beach mat. You will be able to give the towel or beach mat back at any time at the reception desk and you will get your card back or another clean item. The card or the item you have taken has to be given at the reception desk before doing the check-out, otherwise you will be charged an additional cost.

Do you offer beach service (beach chairs and umbrellas)?2019-01-04T14:34:36+00:00

Unfortunately, we do not offer such service for being at some distance from the beach.

Is there free wi-fi in all the inn?2019-01-04T12:34:48+00:00

Yes, free wi-fi is available in all the rooms and public places.

Is smoking allowed?2019-01-04T12:34:32+00:00

It is not allowed to smoke in the rooms. You can only smoke in the open air and private balconies. Remember that smoking (cigarettes, cigars and pipes) is banned in public places in the inn.

How far is the inn from the beach?2019-01-04T12:34:15+00:00

The nearest beach Porto de Cima is 100mts from the inn, the First and Second Beach are 500 and 800 mts from the inn respectively.

Is there a safe in the room?2019-01-04T12:33:59+00:00

Yes, there is a safe in every room free of charge.

Are pets allowed?2019-01-04T12:33:29+00:00

Sure. We love pets and nature, so we will be pleased to welcome yours. However, guests have to be responsible for taking care of them and cleaning up after their pet on inn property Any disturbances such as barking must be curtailed to ensure other guests are not inconvenienced.

What voltage is used?2019-01-04T12:33:14+00:00

It is 220v

How can I pay for the extra charges in the inn?2019-01-04T12:32:31+00:00

They will be charged directly to your room and they will be paid at the end of your stay. You can pay in cash (Reales or American Dollars) or by International Credit Card.

Can we have breakfast in the room?2019-01-04T12:32:11+00:00

Certainly. We offer room service at an extra cost. You have to order it the morning before.

Does the inn have laundry service?2019-01-04T12:31:48+00:00

Yes, we offer our guests the laundry service at an extra cost, you only have to require it at the reception desk during breakfast time.

Can I eat in the restaurant if I am not staying in the inn?2019-01-04T12:31:22+00:00

Yes, the restaurant is open to the public and does not depend on the inn. You have to book in advance by telephone, facebook or personally.

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